In order to process all orders quickly, we immediately send all orders to our warehouse to be picked, packaged and shipped. Once your order has been paid and processed, it is no longer possible to change the order.
If you wish to cancel your order, please contact our customer support immediately. We will look into the status of your order and if it hasn’t been picked yet, we are usually able to cancel it for you.
If it’s no longer possible to cancel or change the order? Please refuse the package at the door upon delivery. It will then be returned to our warehouse at our expense. Once the return has been processed in our warehouse, we will get in touch with you for your preferred solution.