Our order process is based on a first come, first serve basis. Unfortunately this means that it can happen that an item goes out of stock after you added it to your shopping cart. To avoid disappointment, we would therefore advise you to finish your order as soon as you can.
Did you get the notification ‘Authorization failed’ at the checkout when you pay by credit card? Please delete your cookies, use an alternative browser and try a different payment method.
You haven’t received an order confirmation yet the money has been deducted from your account? Contact our customer service as soon as possible.